Refund policy
If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of delivery of one bottle of your first order. We’ll refund you for the full cost of the product— less shipping, VAT, or duties—no questions asked. Please note there’s no need to send your product back to us. To request a refund, simply email Hello@chorusforlife.com within 30 days of your first order, and someone will be happy to help. Refunds take approximately 2–5 days to process.
If your refund request is made outside of the 30-day period above, we are unable to issue a refund or offer credit.
We are only able to offer refunds for one bottle of your first order, and not for subsequent refills (on any ongoing refill plan), even if those subsequent shipments are billed, paid, or shipped during the 30-day period above. For all such subsequent shipments, you may reschedule or cancel your subscription at any time in your Account. Subscriptions that are canceled and then reactivated later are not eligible for a refund.
If you purchase a single bottle (without subscribing) you are also eligible for a refund if you request one within 30 days of purchase. If you order more than one bottle the refund will apply only to the price you paid for a single bottle (e.g.: if you order two or more bottles, and request a refund, only the price you paid for one of those bottles will be refunded to you).
Refunds are limited to one per customer per lifetime. If you order a bottle and request a refund, or subscribe to regular deliveries and request a refund, you may not request or receive any refunds from future purchases you make from Chorus.
The amount of money refunded to you will be equal to the price you paid for any product that is eligible for a refund, minus shipping. If you received a "free shipping" discount when you placed your order, the price that Chorus paid to any freight carrier, delivery company or postal service will be subtracted from your refund.